Frequently Asked Questions

This store is based in Mexico!

About shipping

I ship worldwide and all orders come with a tracking number, you can track your order with the aftership app or the aftership website, 17track is also an excellent option!

Please be sure to use your real name and own any kind of identification in the case you need to pick your package at the post office.

Once items have been sent out I have no power over them, please contact your local post office to ask for your package. If an item is damaged during postage I unfortunately cannot refund, however, I try to pack them as safely as possible to avoid this.

Everything is managed by a single person, your patience is appreciated!

How long will it take my order to be shipped?

I’m hoping about a week at most. Big updates or delays on shipments might be posted on SNS or a big slideshow notice.

How long does it take to arrive?

International orders take about 4* weeks max to reach.

*Please Note due to the pandemic this may take longer.

National orders within Mexico take about 4 days ~ 1 week or 1 week ~ 2 weeks to reach depending on the type of shipping you pick.

About Returned Items

If I ever get any returned item I will contact the customer to see the possibility to send their order back, if I do not get any reply within the next 3 months the item will be partially refunded (mostly to cover the shipping costs) and put back on stock, thanks for understanding!

About Goods

I personally cut most of my prints by hand as carefully as possible, if there are slight milimeters imperfections it’s due to that.

Contact form

If you still got any questions feel free to contact me